Steel Mill Digitalisation: How Garuda Yamato Steel Uses E-Ordering and AI

Steel mill digitalisation is essential, according to PT Garuda Yamato Steel (GYS) Director of Information Technology Felix Sugianto, speaking on CNBC Indonesia on 29 October 2026. He said digital systems make it easier for customers to find and order steel and help ensure stock is available. The case matters for the building materials supply chain, because steel sections are heavy items that often delay projects when stock and sizes are unclear.

Key Facts

• Felix Sugianto said digitalisation helps customers find and order steel, ensures stock, keeps raw material supply steady and makes plant operations more efficient (2026-10-29, source: CNBC Indonesia, 29 Oct 2026).
• The GYS plant in Cikarang, Bekasi, has steel production capacity of 1.2 million tonnes a year and rolling capacity of about 900,000 tonnes a year (2026-10-10, source: ANTARA, 10 Oct 2026).
• The GYS Steel Service Center offers CNC sawing, CNC drilling, cutting, straightening and cut-to-length beyond the standard 6, 9 and 12 metres (2026-10-10, source: ANTARA, 10 Oct 2026).
• GYS runs an E-Ordering System, an Online Documents System (ODS) and E-Certificate for printing mill certificates on demand (2026-11-02, source: Garuda Yamato Steel, Services page, accessed 2 Nov 2026).
• The GYS AI sales assistant was renamed AIKO and integrates with the sales system for real-time price and availability information (2025-03-04, source: Garuda Yamato Steel, 4 Mar 2025).

Steel mill digitalisation from order to production

On CNBC Indonesia's Profit programme, Felix Sugianto described two sides of the benefit. For customers, digital systems make products easier to find and order, and show whether stock is available. For operations, technology helps secure raw material supply, makes the plant more efficient and supports lower-emission operations. He added that digital investment in a steel plant follows a business framework covering information technology (IT) and operational technology (OT), from the logistics supply chain to adjusting production when markets shift.

A short profile of the plant

GYS was founded in 2024 as a collaboration of Yamato Kogyo, Siam Yamato Steel, PT Hanwa Indonesia and PT Gunung Raja Paksi Tbk. The Cikarang plant uses an electric arc furnace (EAF) and makes H-beams, IWF, U channels and equal angles for factories, buildings, warehouses, bridges and infrastructure. President Director Tony Taniwan said the company has developed SN490B seismic-grade steel marketed as GYS Tahan Gempa Plus, while stressing that earthquake resistance also depends on design, connections, welding, fabrication and supervision.

The digital tools in use

• E-Ordering System for domestic and international orders.
• Online Documents System (ODS), giving overseas customers real-time access to trade documents.
• E-Certificate, letting customers print mill certificates on demand.
• AIKO, an AI sales assistant linked to the sales system that answers price and availability questions and processes orders automatically.

A Steel Service Center of more than 40,500 square metres complements these tools. Cutting to the requested length helps contractors reduce offcuts and on-site work.

Lessons for the building materials supply chain

For buyers, the most common problems are unknown stock, waiting for quotes and late quality documents. Digitalisation addresses all three. A few practices contractors and homeowners can adopt:

• Ask for written confirmation of stock and sizes before booking welders or frame installers.
• Request mill certificates for structural steel, especially in earthquake-prone areas.
• Order pieces cut to your working drawings where available to reduce waste.

homeX, an integrated building materials and furniture platform in Indonesia with showroom, warehousing and delivery services, is building in the same direction: product and stock data in one AI-assisted system, so buyers can request quotes for many materials at once.

Steel mill digitalisation: related articles and products

• Building materials B2B platforms and supply chain digitalisation
• SIG cement supply chain digitalisation
• Spindo Q3 2026 profit and steel pipe demand
• homeX building materials catalog

FAQ

How does steel mill digitalisation help buyers? According to GYS, it makes it easier for customers to find and order steel and helps ensure stock is available.

What is AIKO from Garuda Yamato Steel? AIKO is the name of the GYS AI sales assistant, integrated with the sales system for real-time price and availability information and automatic order processing.

What is the capacity of the Garuda Yamato Steel plant? The Cikarang plant has production capacity of 1.2 million tonnes a year and rolling capacity of about 900,000 tonnes a year.

For building and renovation material needs, reach the homeX team on WhatsApp +62 821 1818 998, by email at homex9998@gmail.com or through our contact page.

Sources: CNBC Indonesia, 29 Oct 2026; ANTARA, 10 Oct 2026; Garuda Yamato Steel, Services page, accessed 2 Nov 2026; Garuda Yamato Steel, 4 Mar 2025